Joel Lassman

IT Consultant

Joel Lassman, BNI Mayfair’s resident IT Guru. Joel has 10 years’ experience working within the IT field.

Joel formed Our Tech Team (OTT) at the start of 2015 and specialises in supporting small-medium sized businesses with their everyday IT needs.

Our Tech Team are recognised Microsoft Partners and are experts when it comes to modern cloud technologies and managed IT services.

Typical clients vary from accountants, solicitors, estate agencies, restaurants and hotels to travel agents, traders, caterers, recruitment agencies and developers. Our Tech Team are able to adapt and cater for all industries ranging from small office startups to established offices with 100+ users with multiple site locations.

OTT provide a proactive and 24/7 managed support package which is bespoke to meet the businesses IT demands allowing clients to scale up or cut back on costs and only pay for services and systems used.

Effectively OTT act as your in-house IT support department by consulting and maintaining all aspects of your IT and ultimately be your ‘one stop shop’ for all things Tech.

Services include:

  • Server hardware and software support
  • PC and laptop hardware and software support
  • PC installations, setup and configuration
  • Router and network management
  • Switch management
  • Broadband troubleshooting
  • Cloud hosted services and solutions
  • Email support, setup and troubleshooting
  • Backup solutions and maintenance
  • Mobile and telephone support
  • VOIP telephony services
  • Printer support
  • Third party handling
  • Domain / website support
  • DNS management
  • Access to 24/7 service desk and knowledge base
  • Network assessments and detailed reporting
  • Unlimited calls and ticket Submissions
  • Unlimited site visits
  • Unlimited remote support sessions
  • Unlimited telephone support
  • Increased response times
  • Asset management
  • Web filtering and monitoring
  • Anti virus software and virus removal
  • Patch and cable Management
  • Remote management tools
  • 24/7 customized monitoring
  • Regular check-in and catch up meetings

Should you be interested in our services, we also offer FREE network audits with no obligation so why not get in touch and let Our Tech Team become Your Tech Team.